Your game. Your privacy.

Privacy policy

Effective November 6, 2026

Balloon Pop is operated by Application Of Technology, LLC. This policy covers the Balloon Pop app and playballoonpop.com. Contact us at hello@playballoonpop.com.

Information used to run the game

• Game participation: your chosen name and avatar, room membership, answers, drawings, custom prompts, and game actions. We process this information to run rooms, show the appropriate information to each player, preserve accepted actions, and reconnect you.
• Saved identity and progress: generated identifiers and access tokens associate you with your room and earned progress. Your device stores saved preferences and progress, and the server stores progress records. No email account is required to play.
• Purchases and items: Apple processes in-app payments. We receive signed purchase information and store product identifiers, transaction identifiers, purchase verification dates, and refund or revocation status to unlock items, restore purchases, and prevent fraud. These records are associated with your generated game profile. We also store your owned items and selected look. We do not receive your card number or Apple Account password.
• Technical information: connection information, request timing, errors, and network information such as IP addresses are processed to deliver the service, enforce abuse and capacity limits, and investigate reliability. Abuse controls can use derived network identifiers.
• Support messages: if you email us, we receive your email address and the information you choose to send.

Who can see game content?

Other people in your room see game content according to the game’s roles and stage. Some answers are anonymous during judging; anonymity within a round is not a promise that content is confidential from the service or will remain anonymous at every stage. Share room codes only with people you want to invite. Avoid putting sensitive personal information in answers, drawings, or names.

Diagnostics and service providers

We use Apple for in-app purchase processing and verification, Cloudflare and our hosting services to operate the game, Sentry for error and crash diagnostics, and GoDaddy/Microsoft 365 for support email. These providers process information needed to supply their services.

Our Sentry integration minimizes error reports, including app/build information and technical error locations. It is configured to remove player content, identity fields and request details from reports and to disable session replay and performance tracing. We do not use advertising trackers or sell personal information.

Aggregate gameplay measurement

We use aggregate service measurements to understand how often rooms are created, games start and finish, and requests fail. These measurement records do not include player names, answers, drawings, room codes, account identifiers, IP addresses, or device identifiers. They are processed on our Cloudflare infrastructure. We also use Apple’s aggregate App Store analytics, where available, to understand downloads and app retention. We do not use PostHog or session replay for this measurement.

Retention

Room information is kept while needed for gameplay, reconnects and cleanup. Saved progress, item selections, and purchase records are kept to support continued use, restoration, and refund handling. Technical and security records may remain longer for reliability, abuse prevention and resolving incidents; support correspondence is kept while needed to handle requests. Provider records and backups can have separate retention periods. We do not promise that leaving a room immediately deletes every related record.

Your choices and deletion requests

You can choose what you share in a room and stop playing at any time. Clearing browser storage or removing app data can erase local saved information, but does not itself delete server records. To request access, correction or deletion of information we can identify, contact hello@playballoonpop.com. Tell us the type of information and approximate date involved; do not send passwords or secret access tokens. We may need additional information to verify a request and locate pseudonymous records. We may retain information where needed for security or legal obligations.

Children and sensitive information

Some themes and player-created content may be unsuitable for children. Choose themes appropriate for your group. Please do not submit children’s personal information or other sensitive information in game content. A parent or guardian with a privacy concern can contact us using the address above.

Security and international processing

We use encrypted HTTPS connections and access controls to protect the service. No system is completely secure. Our providers may process information in countries other than where you live.

Changes to this policy

We may update this policy when the service or its data practices change. The effective date above identifies the current version.